Four Seasons Hotel Shenzhen

The hotel is great. We have made a reservation for a Grand Four Seasons Room and were offered a free upgrade to a magnificent suite with a separate living room on the 27th floor. All staff is very friendly and always ready to help. Special thanks to a concierge who was very kind to help with the currency exchange on a public holiday and arranged the booking for a ferry tickets to Shenzhen.

This excellent hotel is located in one of the centers of Shenzhen. Large department stores are only a few hundred meters away. There is a huge selection of restaurants and bars in the area. There are two metro lines nearby, which provide quick transportation to all parts of the city. The hotel offers an excellent breakfast with a wide selection of both Chinese and Western dishes. The hotel has a good outdoor pool. The staff is very helpful and accommodating. They provided us with a hotel limousine for the trip to the airport in HongKong.

Customer service was amazing When I had a complain about the Ac , they offer me a free breakfast , plus sent my eye pad with my name embroidered. Was really amazing

Location, Location and Location

It's a nice hotel. Modern rooms, excellent spa area. Would highly recommend rooms with access to the lounge area. There you can have breakfast in a relaxed atmosphere and also have access to drinks, gourmet sweets and some food for dinner during the day. The staff are super friendly.